Shipment & Delivery

SHIPPING POLICY

Last Updated: January 30, 2025

CONTACT INFORMATION

Forever Stamps Shop LLC 338 Newbury St Boston, MA 02115 United States Phone: (564) 212-7927 Email: foreverstampsshop@pm.me

ORDER CONFIRMATION

  • You will receive a confirmation email within 24 hours of placing your order
  • The email includes your order details and shipping information
  • Please verify all information (address, items, quantities) immediately
  • Contact us promptly if you notice any discrepancies
  • Check your spam folder if you haven't received the confirmation

SHIPPING INFORMATION

Delivery Areas

  • Currently, we only ship within the United States

Shipping Methods and Timeframes

Standard Shipping (Free)

  • Processing Time: 3-5 business days
  • Transit Time: 4-7 business days
  • Total Estimated Time: 7-12 business days

Important Notes

  • Delivery times may be extended during peak periods
  • Customs inspections may cause additional delays
  • Special situations may add up to 5 business days
  • All times are estimates and not guaranteed

ORDER TRACKING

  • Track your order at: https://foreverstampsshop.com/apps/parcelpanel
  • Tracking numbers are provided via email once your order ships
  • Tracking is active for 60 days from shipment date
  • Local postal service handles final delivery
  • Contact your local post office for delivery attempts

DELIVERY ISSUES

Damaged Items

  • Inspect package upon delivery
  • Document any visible damage
  • Email photos to foreverstampsshop@pm.me within 3 business days
  • Keep all original packaging for claims

Address Changes

  • Email address changes immediately to foreverstampsshop@pm.me
  • Additional shipping charges may apply
  • Changes not guaranteed once order ships

Missing or Lost Items

  • Contact us immediately at foreverstampsshop@pm.me
  • Provide order number and tracking information
  • Choose between refund or replacement

TAXES AND CUSTOMS

  • All displayed prices include U.S. sales tax where applicable
  • International duties and taxes are buyer's responsibility
  • Contact your local customs office for specific requirements

GENERAL PROVISIONS

  1. Wrong Address:
    • Verify your address at checkout
    • Re-shipping fee applies for returned packages due to incorrect address
    • Customer responsible for return shipping costs unless quality issue
  2. Force Majeure:
    • Processing delays possible due to circumstances beyond our control
    • Orders will be processed as quickly as possible when conditions permit

CUSTOMER SERVICE

For any shipping-related questions or concerns:

  • Email: foreverstampsshop@pm.me
  • Response Time: Within 24 hours on business days
  • Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

We strive to provide the best possible shipping service to our customers. This policy is subject to change without notice. Please check our website for the most current version.