Payment Method

# PAYMENT POLICY

**Last Updated: January 30, 2025**

## OVERVIEW
Forever Stamps Shop LLC is committed to providing secure and convenient payment options for our customers. This policy outlines our accepted payment methods, pricing, and related procedures.

## ACCEPTED PAYMENT METHODS

We accept the following payment methods:

### Credit and Debit Cards
- Visa
- Mastercard
- American Express
- Discover

### Digital Payment Solutions
- Shop Pay
- Apple Pay
- Google Pay

## PRICING AND CURRENCY

- All prices are listed in USD (United States Dollar)
- Prices include applicable sales tax for U.S. orders
- Prices are subject to change without prior notice
- Final price will be shown at checkout before payment confirmation

## PAYMENT PROCESSING

1. Order Verification
- All orders are subject to verification and approval
- We may request additional information to verify payment
- Orders are not confirmed until payment is fully processed

2. Payment Security
- All transactions are encrypted using industry-standard SSL technology
- We comply with PCI DSS requirements for secure payment processing
- We do not store complete credit card information

3. Authorization Holds
- Temporary authorization holds may be placed on your payment method
- Holds are typically released within 3-5 business days
- Contact your financial institution for specific hold durations

## BILLING INFORMATION

- Billing address must match payment method information
- All charges will appear as "Forever Stamps Shop LLC" on your statement
- Email receipts are sent for all transactions

## PAYMENT ISSUES

### Common Issues Resolution
1. Declined Payments
- Verify billing information accuracy
- Ensure sufficient funds are available
- Contact your card issuer for specific decline reasons

2. Double Charges
- Temporary authorizations may appear as duplicate charges
- Contact us immediately if you notice actual double charges

### Payment Disputes
- Contact us first at [email protected] for resolution
- Include your order number and transaction details
- We aim to respond within 24 business hours

## REFUNDS AND CANCELLATIONS

Please refer to our separate Refund Policy for detailed information about:
- Refund eligibility
- Processing timeframes
- Cancellation procedures
- Return requirements

## CONTACT INFORMATION

For payment-related inquiries:
- Email: [email protected]
- Phone: (564) 212-7927
- Address: 338 Newbury St, Boston, MA 02115

Business Hours:
Monday-Friday, 9:00 AM - 5:00 PM EST

## POLICY UPDATES

- We reserve the right to update this policy at any time
- Changes are effective immediately upon posting
- Continued use of our services constitutes acceptance of changes
- Major changes will be communicated via email

For additional information about our payment procedures or assistance with specific transactions, please contact our customer service team.